Account Manager - Large Format


2018-08-03 15:07:04

Job location London City, Greater London, United Kingdom

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

Up to £32K (Depending on Experience) + 25 Days Holiday + 8 Bank Holidays + Other Benefits TBD

Our client is one of the UK's market-leaders for large-format visual communications specialising in the supply of large-format advertising solutions for the UK out-of-home and event sectors.

They are currently recruiting for a Large Format Account Manager to join their team. The role would be based in the London office of one of their key clients.

The successful candidate will be; enthusiastic, out-going, computer-literate, well-organised, methodical and hard-working. You will take ownership of a variety of duties including:

* Working on your own initiative whilst being part of a team
* Liaising with the client's Direct Sales Administration Team to collate all the relevant details for all up-and-coming campaigns
* Chasing artworks and orders to ensure that agreed deadlines are met
* Processing all of the client's orders efficiently and accurately through their in-house Order Processing System
* Issuing Status Reports for each In-charge Date
* Co-ordinating low-res pdf proofs for client sign-off
* Producing estimates as and when requested
* Managing all aspects of the client relationship to retain and develop their business
* Deal with any client issues ensuring that they are dealt with and rectified in a timely manner

The role will require:

* A confident, strong and personable nature
* Excellent communication skills
* A polite telephone manner
* A good eye for detail
* The ability to work as part of a team and build strong relationships with all interested parties
* The ability to work on your own initiative in order to meet very strict deadlines
* A good understanding of what makes for good customer service

Ref: SC2616

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