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Customer Service Advisor


2021-11-25 20:00:08

Job location Coventry, Warwickshire, United Kingdom

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

Job description Pertemps are currently recruiting for Customer Service Advisors to join one of the largest utilities company in the Midlands. They are passionate about what they do and their customers are at the heart of everything. They are inspired to create an awesome company and so in order to achieve this, they are looking for the best talent to join them in delivering an outstanding customer experience.

If you are passionate about delivering an amazing service to customers then read on as this could be just the opportunity you have been looking for!

We are offering a temp to perm opportunity starting on the 6th December 2021 with an excellent pay rate of £10.09 per hour!

About the role

There will be an initial training programme from 6-10/12, where you will be prepared to take calls from customers about water queries. There is a key focus on resolving issues with a positive outcome, ensuring a helpful and accurate service is being provided. The hours during the training period will be 8-4 Monday to Friday

Please note: shift will be on an 8 week rotation between the hours of 06:30 and 22:00, and will involve working 1 in 2 weekends.

About you

You will have previous experience of working in a people focused environment, whether this has been within the retail, hospitality or sales industries
You will be a good listener, enjoy talking to people and have great attention to detail
You will have a 'can do', positive attitude and will relish solving problems
You will be computer literate, with the ability to pick up new systems quickly

If this sounds like something for you - APPLY!

Additional Information:
Location: Coventry
Hours: 37 hours per week, this role will require you to take part in a shift pattern between the hours of 06:30 and 22:00, and will involve working 1 in 2 weekends.
Rate: £10.09/hr
Start date: the role is to start on the 6th December 2021 and will be a temp to perm assignment.

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